All of our products and courses are created and crafted especially for you but we know that sometimes life gets in the way and errors happen.
Don’t worry, we got your back.
For all refunds and cancellations, please send us an email at
support@biohackingsecrets.freshdesk.com.
IMPORTANT: THIS IS THE ONLY EMAIL INBOX that we monitor. Emailing other email addresses will affect what we can refund.
ON PHYSICAL BOOKSCancellation of physical book orders must be made within 24 hours. We ask that this be done immediately so we can stop the book from getting shipped to you.
Once the book is shipped, we can no longer cancel it. In this case, we ask that you give it a read and if you still feel like the book is not for you, simply email us
support@biohackingsecrets.freshdesk.com and we’ll give you a refund.*
*NOTE: To qualify for a physical book refund, you must email us your request within 30 days of receiving the book. We will follow the delivery date indicated in your tracking number.
ON DIGITAL BOOKSCancellation and refund request for digital books must be made within 48 hours (2 days) of purchase.
ON DIGITAL SHORT COURSESShort courses are usually courses that have a one-time payment fee is composed of a few videos and may or may not include digital downloads. Since this courses can be finished within a couple of days, refund request for short courses must be made within 48 hours (2 days) of purchase.
As of this writing, our short courses include, but are not limited to:
• How To Biohack Supplements & Water
• Biohackers Guide To Rapid and Sustainable Fat Loss
• Biohacking Secrets Exclusive Workshop
ON DIGITAL LONG COURSES
Long courses are usually courses that have a monthly fee and is composed of a lot of different parts, videos and digital downloads. However, we do have “Sale Events” that gives you an opportunity to purchase a one-time fee, lifetime access.
For monthly fees, refund requests must be made within 14 days when the charge has been made. We are only able to refund the latest charge and not the previous charges.
For one-time fee, lifetime access, refund requests must be made within 14 days of purchase.
As of this writing, our long courses include, but are not limited to:
• Biohacking Secrets Lifestyle Unlimited Access Pass
• Biohacking Secrets Lifestyle Monthly
• Biohacking Secrets Lifestyle Live Only Offer
ON THE ULTIMATE BIOHACKING ACADEMY
If you invested in The Ultimate Biohacking Academy, we have our action-based guarantee. To be eligible to receive the guarantee the following criteria must be met on your end:
• Watch the videos
• Implement the weekly recommendations and enter your points in the accountability spreadsheet
• Show up on the Q&A calls to ask questions or, if you can't attend the calls, submit your questions
beforehand.
If you take those actions and aren't satisfied with your results after 30 days we are happy to refund 100% of your investment.
For monthly fees, refund requests must be made on or before the 30-day Guarantee ends. Monthly fees after the 30-day Guarantee can still be stopped even after the 30-day Guarantee has passed but will not be refunded.
For one-time payments, refund requests must be made on or before the 30-day Guarantee ends.
ON BIOHACKING WEEK AND DECADE IN A DAY EVENTSTerms for these vary and are indicated in the contract that will be given to you.
ON BIOHACKING COACHINGTerms for these vary and are indicated in the contract that will be given to you.